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Terms & Conditions

Customer Care

At SnackZwala, customer satisfaction is at the core of everything we do.


If you have any questions, concerns, or need assistance, our customer care team is here to help. You can reach us via:

 

We strive to respond to all queries within minutes (including weekends and public holidays). For order-related issues, please include your order number to help us serve you better.

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SnackZwala reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the site after any changes constitutes your agreement to the revised terms.

 

Effective Date: 22/04/2025


Thank you for choosing SnackZwala. We’re delighted to serve you.

Privacy & Safety

We respect your privacy and are committed to protecting your personal data.

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Data Collection:


We only collect personal information necessary to process your orders, provide services, and enhance your shopping experience. This includes name, address, contact details, and payment information.

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Data Use:


Your data is used strictly for order fulfillment, communication, and marketing (if you opt in). We do not sell or share your personal information with third parties, except as required by law or for trusted third-party service providers such as payment gateways and logistics partners.

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Security Measures:


We use secure socket layer (SSL) technology and industry-standard encryption to protect your data during transmission. Our website and databases are protected using advanced security protocols to prevent unauthorized access.

Payment Methods

Payment Methods

SnackZwala offers a variety of secure payment options for your convenience:

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  • Credit/Debit Cards (Visa, MasterCard, Rupay, etc.)

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Net Banking

  • Wallet Payments

  • Cash on Delivery (COD) – available in select areas only

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  • All online transactions are processed through secure and trusted payment gateways. SnackZwala does not store your payment credentials.

Wholesale Inquiries

SnackZwala welcomes bulk and wholesale enquiries for retailers, distributors, and corporate buyers.

For wholesale pricing, customization, or partnership discussions, please reach out to us at:


Email: snackassist@snackzwala.com 

 

We aim to respond to all wholesale queries within 12 hours, if delayed.. snacks are on us.

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